Griffin Oud operates an online fragrance and oud perfume store in India. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop on our website.

1. Information We Collect

When you visit or make a purchase from Griffin Oud, we may collect the following information:

• Personal details such as name, email address, phone number, billing and shipping address

• Payment-related information (processed securely via Shopify)

• Device information including IP address, browser type, operating system

• Browsing behavior, pages viewed, and interaction with our fragrance products

This information helps us provide a smooth shopping experience and improve our online perfume store.

2. How We Use Your Information

We use your personal information to:

• Process and deliver your oud perfume and fragrance orders

• Communicate with you about orders, deliveries, and support requests

• Send promotional emails, offers, and new product updates (only if you opt in)

• Improve website performance, security, and customer experience

• Prevent fraud and unauthorized transactions

3. Consent

By providing your personal information while placing an order, creating an account, or contacting us, you consent to our collection and use of that information for the stated purposes.

You may withdraw your consent at any time by contacting us at:

griffinoud16@gmail.com

4. Disclosure of Information

We may disclose your personal information only if:

• Required by law or government authorities

• You violate our Terms of Service

• It is necessary to protect our legal rights or prevent fraud

We do not sell or rent your personal data to third parties.

5. Shopify & Payment Security

Griffin Oud is hosted on Shopify, a secure e-commerce platform.

• Your data is stored securely on Shopify servers protected by firewalls

• Payments are processed using PCI-DSS compliant payment gateways

• Credit/debit card details are encrypted using SSL technology

Shopify retains transaction data only as long as necessary to complete purchases.

6. Third-Party Services

We may use trusted third-party services such as:

• Payment gateways

• Shipping and logistics partners

• Email marketing tools

These service providers access your information only to perform their services. Some may operate outside India, and your data may be subject to their local laws.

Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.

7. Cookies & Tracking Technologies

Griffin Oud uses cookies to:

• Remember your shopping cart and preferences

• Analyze website traffic and performance

• Improve user experience

You can disable cookies through your browser settings, but some website features may not function properly.

8. Data Security

We follow industry-standard security practices to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Age Restriction

By using this website, you confirm that you are at least the legal age in your state or region. If you are under the age of majority, parental consent is required to use our website.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. We encourage you to review this policy regularly.

If Griffin Oud is acquired or merged with another company, your information may be transferred to the new owners.

11. Contact Information

For questions, corrections, or requests regarding your personal data, please contact us:

Griffin Oud
27, Shubham Residency,
Gujarat Housing Board,
Near Glorina Valley, Kanakpur, Kansad,
Sachin, Surat, Gujarat – 394230, India

griffinoud16@gmail.com