Welcome to Griffinoud. These Terms & Conditions govern your access to and use of our website and services. By visiting or purchasing from Griffinoud, you agree to be bound by these Terms. Please read them carefully before using our Products.

If you do not agree with any part of these Terms, you should not access or use our Site.

1. About Griffinoud

Griffinoud is a premium fragrance brand offering curated oud and perfume products through its official website. All products and content available on this website are owned and operated by Griffinoud.

2. Eligibility to Use the our Products

By using this Site, you confirm that:

• You are at least 18 years old or using the Site under parental supervision.

• You are legally capable of entering into binding agreements.

• The information you provide is accurate and complete.

3. Products & Services

• All products displayed on Griffinoud are subject to availability.

• We reserve the right to discontinue or modify products at any time without prior notice.

• Product images are for illustrative purposes only; actual product color, packaging, or appearance may vary slightly.

4. Pricing & Payments

• All prices listed on the website are subject to change without notice.

• Prices may include or exclude applicable taxes, which will be clearly displayed at checkout.

• Payments are processed securely through trusted third-party payment gateways.

• Griffinoud does not store or process your payment card details directly.

5. Order Acceptance & Cancellation

• Placing an order does not guarantee acceptance.

• Griffinoud reserves the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraudulent activity.

• In case of cancellation, any payment received will be refunded as per our Refund Policy.

6. Shipping & Delivery

Shipping timelines and delivery details are outlined in our Shipping Policy. While we strive to ensure timely delivery, Griffinoud is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy. Due to the nature of fragrance products, opened or used items may not be eligible for return for hygiene and safety reasons.

8. Intellectual Property Rights

All content on this website, including:

• Logos

• Brand name

• Product descriptions

• Images

• Graphics

• Text and design elements

are the intellectual property of Griffinoud and are protected by applicable copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Submit false or misleading information

• Attempt to gain unauthorized access to our systems

• Upload malicious code, viruses, or harmful content

Violation of these Terms may result in termination of access to the Site.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience. Griffinoud is not responsible for the content, privacy practices, or policies of such external sites.

11. Limitation of Liability

Griffinoud shall not be liable for:

• Any indirect, incidental, or consequential damages

• Loss of data, revenue, or profits

• Allergic reactions or misuse of products not used as directed

All products are used at the customer’s discretion.

12. Indemnification

You agree to indemnify and hold Griffinoud harmless from any claims, damages, or expenses arising out of your use of the Site or violation of these Terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.

14. Changes to Terms & Conditions

Griffinoud reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the Site constitutes acceptance of the updated Terms.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Email: support@griffinoud.com
Brand Name: Griffinoud