Shipping Policy – Griffinoud

At Griffinoud, we are committed to delivering premium fragrance experiences to your doorstep with care, speed, and transparency. Please read our Shipping Policy to understand how orders are processed and delivered.

Shipping Coverage

Currently, Griffinoud ships only within India. We do not offer international shipping at this time.

Shipping Charges

  • Free Shipping on all orders across India

  • No hidden fees or additional shipping costs are charged at checkout

Order Processing Time

  • Orders are usually processed within 1–2 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

  • Estimated delivery time is 3 to 7 business days, depending on your location and courier partner availability.

  • Metro cities may receive orders faster, while remote or rural areas may take slightly longer.

Shipping Partners

We work with reliable and trusted courier services to ensure your Griffinoud products reach you safely and in perfect condition.

Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or SMS.

  • You can use this tracking information to monitor the delivery status of your order in real time.

Delays & Unforeseen Circumstances

While we strive to deliver orders within the estimated timeline, delays may occur due to:

  • Natural disasters

  • Courier service disruptions

  • High order volumes during sales or festive seasons

  • Incorrect or incomplete delivery address provided by the customer

Griffinoud will not be responsible for delays caused by circumstances beyond our control, but we will always assist you in tracking your order.

Incorrect Address or Failed Delivery

  • Please ensure your shipping address and contact details are accurate at checkout.

  • Orders returned due to incorrect address or failed delivery attempts may require re-shipping, which could cause delays.

Damaged or Missing Packages

If you receive a damaged package or believe an item is missing:

  • Contact us immediately upon delivery

  • Share unboxing images or videos to help us resolve the issue faster